Frequently asked questions
Quick answers for hosts exploring or already using the platform.
Do guests need to download an app?
No. Each booking gets a private link. Guests open it in their phone browser — no account required.
How do bookings arrive in the system?
Connect your channel manager or calendar once. New bookings sync automatically and each one gets its own guest portal.
Can I use my own branding?
Yes. Colours, logo and property content follow your brand so the portal feels like part of your stay — not a generic tool.
Is there a free trial?
Yes. You can start a free trial from the homepage and explore the host workflow before you commit.
Where can I read the legal documents?
Terms for hosts and guests, privacy policy and cookie information are linked in the site header and footer.